Apex Talent Recruitment www.apextalent.in
Job Locations : Mumbai
Experience Required : 0 – 4 years
Required Skills : “Customer care”,BPO,inbound,”cross sell”,crosssell,”cross-sell”,”voice process”,”voice-process”,”day shift”,”International voice”,”international BPO”,
Job Type :
• Customer Service/ Call Centre/ BPO
• Sales/ Business Development
Job Role :
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
• Telesales Executive
Job Description :
Phone Banking job opens the door to the largest MNC Bank in world.
This is an entry level job for people wanting to make a career in Banking with our client.
Day shifts for Females(Last shift over by 9 pm.
For males last shift will be over by 12 pm
Handle Inbound calls for Credit cards and rendering accurate customer service to Citibank Customers
Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided
Ensure Customer service excellence by
Displaying complete onus to the customers Query/problems
Delivering service with requisite Courtesy and Accuracy
Nil Defects (100% adherence to product & process)
Ensuring Nil Customer complaints
Apex Talent Website : www.apextalent.in