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Jobs In Mumbai | www.apextalent.in | Apex Talent Needs Technical Support Executive

Apex Talent Recruitment www.apextalent.in

Job Locations : Mumbai

Experience Required : 0 – 4 years

Required Skills : “Customer care”,BPO,inbound,”cross sell”,crosssell,”cross-sell”,”voice process”,”voice-process”,”day shift”,”International voice”,”international BPO”,

Job Type :

• Customer Service/ Call Centre/ BPO

• Sales/ Business Development

Job Role :

• Fresher

• Technical Support Executive ( voice)

• Customer Service Executive (Voice)

• Telesales Executive

Job Description :

Phone Banking job opens the door to the largest MNC Bank in world.

This is an entry level job for people wanting to make a career in Banking with our client.

Day shifts for Females(Last shift over by 9 pm.

For males last shift will be over by 12 pm

Handle Inbound calls for Credit cards and rendering accurate customer service to Citibank Customers

Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided

Ensure Customer service excellence by

Displaying complete onus to the customers Query/problems

Delivering service with requisite Courtesy and Accuracy

Nil Defects (100% adherence to product & process)

Ensuring Nil Customer complaints

Apex Talent Website : www.apextalent.in

Click here for Details for the  Apex Talent Jobs

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