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Jobs In Mumbai | | National Institute for Smart Government Needs Technical Support Engineer

National Institute for Smart Government Recruitment 

Locations : Mumbai

Experience : 4 – 6 years

Key Skills : My Sql, Pl.Sql

Function : IT

Role : 

• Software Engineer/ Programmer

• System Analyst/ Tech Architect

• Technical Support Engineer

Industry : 

• Banking/ Financial Services

• IT/ Computers – Software

Job Description : 

Profile 1: Implementation Support Engineer

Job Profile

Support UIDAI ecosystem partners in adoption and roll out of the Aadhaar Authentication Services

Provide onsite support for the 50 districts Financial Inclusion pilot rollout

Extend support for project implementation at the ground level

Provide support for post go live field level support and issues resolution through liaising with government departments, application support and operations teams etc.

Travel in the rural areas may be required for field level monitoring

Other tasks assigned by UIDAI Regional Offices from time to time

Indicative Deliverables

Provide technical support for Authentication services

Implementation of Best Finger Detection (BFD)

Facilitate seeding in department databases

Facilitate the linking of Aadhaar numbers with Bank accounts

Facilitate resolution of issues at field level and conduct root cause analysis at Field Level

Deliverables as assigned by UIDAI from time to time

Qualification & Experience

BE/ B Tech/ MCA/ BCA / BSC/ (Computers) with a Diploma in DOEACC/ Systems Development/ GNIIT etc.

4-6 years of experience managing IT software/ hardware platforms/ software applications/ web development, and user support

Any certification in Technical Support (such as CCNA, MCSE, OCP etc.)

Experience of leading a team of 2-3 resources for software implementation support function

Implementation support experience in government (e-Governance) and Financial Services Industry programmes an advantage.

Working knowledge of Java, webservice, RDBMS an advantage

Good issues resolution and reporting skills

Good communication and coordination skills

Willingness to travel and work for betterment of rural areas

Location : Mumbai, 2 positions

Website : 

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