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Jobs In Mumbai | www.jobwayindia.com | Jobway Consultants Needs Technical Support Executive

Jobway Consultants Recruitment www.jobwayindia.com

Locations : Mumbai

Experience : 0 – 2 years

Key Skills : “International BPO”, Technical Support Executive

Function : Customer Service/ Call Centre/ BPO

Role : Technical Support Executive ( voice)

Industry : ITES/ BPO/ KPO

Job Description :

Customer Service Associate(voice)

Process: Tech Support ( UK process)

MINIMUM ELIGIBILITY

Age: 19 to 50 years of age

Education / Qualifications: Graduate / Fresher

Undergraduate – Should have at least 6 months of work experience

KEY RESPONSIBILITIES:

Obtain a general understanding of the problem or issue the client is experiencing, to identify, and correct or advise the client on how to resolve the issue they are facing.

Identify and correct or advise on operational issues in client computer systems

Provide client support and technical issue resolution via Email, phone and other electronic medium

Website : www.jobwayindia.com

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