Firstsource solutions Limited Recruitment www.firstsource.com
Locations : Mumbai, Mumbai City
Experience : 0 – 4 years
Key Skills : “Customer Service Associate”, “Customer Service”, Voice, Inbound, Outbound, “Customer Support”, “Customer Care”, “Call Center”, BPO
Education : Any graduate, Aviation, B.A, B.B.A, BCA, B.Com, BHM, B.Sc, Class 12, MBA, M.Sc, PG Diploma, Other
Function : Customer Service/ Call Centre/ BPO
• Technical Support Executive ( voice)
• Customer Service Executive (Voice)
• Telesales Executive
• Other Customer Service/ Call Center
• ITES/ BPO/ KPO
• Hotels/ Restaurant
Job Description :
Voice /Inbound –An associate in this role deals with a number of incoming calls pertaining to the client’s business. The associate provides excellent customer service and gives precise information to the customer ensuring customer satisfaction.
Age: 19 to 55 years of age.
Education / Qualifications: Graduate / Fresher OR Undergraduate and 10th with at least 6 months of work experience.
Travel boundary limits: Candidate should be residing within the local transport limits.
Website : www.firstsource.com
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