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Jobs In Mumbai | www.cheersin.com. | Cheers Interactive (I) Pvt Ltd Needs Customer Service Executive

Cheers Interactive (I) Pvt Ltd Recruitment www.cheersin.com

Locations : Navi Mumbai

Experience : 0 – 2 years

Key Skills : Primary Research, Phone Research, Verification, Validation, Customer Relation, Customer Service

Function : Customer Service/ Call Centre/ BPO

Role : Customer Service Executive (Voice)

Industry : 

• ITES/ BPO/ KPO

• Market Research

Job Description : 

Kindly view below the JD:

Outbound B2B Customer Interaction – The CIE is required to contact business enterprises across the globe and validate key business information over the telephone.

The CIE may be required to use a script / questionnaire.

Data acquired / validated is to be input in the software

The CIE may be required to do small amount of internet searches to acquire alternate telephone numbers and company sites

Accurate Data Input – Error free Call disposition.

Efficiency – Achievement of set targets in terms of no. of ‘completed’ calls.

Required:

Candidate should be an graduate, however ungraduates are also preferred.

Well acquainted with MSoffice skills and with 20-30 wpm as keyboard skills.

Good communication and analytical skills.

Should have the willingness to learn and work in shifts.

Experience preferred from BPO sector.

Website : www.cheersin.com

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