Job Designation for the Hutchison 3 Global Services Job : Customer Service Executive
Qualification for the Hutchison 3 Global Services Job : Any Graduate, 10+2
Experience for the Hutchison 3 Global Services Job : 0 to 1 year
Job Description of the Hutchison 3 Global Services Job :
Eligibility
-Graduate freshers are welcome to apply
-Under-graduates with minimum 6 months of experience
Process Description
-Identify billing related issues and explain adequately the reasons for the same
-Manage customer inquiries and provide end to end resolution with regard to price plan, free data allowance, installments, payment charges and network coverage
-Support post sale inquiry relating to network and handsets
-Develop customer service leads for other channels
-Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner
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