BPO Jobs Mumbai | Fairlinks Placements requires Customer Support Executive in Mumbai
Job Description :
FAIRLINKS provide you an opportunity to change your lives for better.
Get into a JOB on spot with MNC’s very easily.
An opportunity for any Graduates, within your city.
Walk in for interview and walk out with offer letter.
JOB Code : MBB- UK :
Graduates with minimum 3 months of Semi technical / technical / ISP related experience
Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific
Process:
Handling technical customer queries with regard to mobile phones and mobile broadband
Troubleshooting of data modems right from installation issues, software compatibility issues, network issues & speed issues
End to end troubleshooting, and raising queries to 2nd line only incase of a network issue
Trouble shooting-Broadband and internet connectivity problems
Inbound Process
24/7 rotating shifts
Rotating work offs.
Willingness to work in a challenging environment
Should have good convincing skills
JOB Code: ROI-TSI
Graduates with minimum 3 months of semi technical / technical / ISP related experience
Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP
Process :
Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet.
Inbound Process
24/7 shifts and rotating work offs.
Willingness to work in a challenging environment
BUSINESS AREA/ DEPARTMENT: GLOBAL PROCESSING
SALARY: Upto 2.50 Lacs
Experience : Freshers - 1 Yr
Contact Name : Divya
Phone : 040 6666 6767
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