IT Jobs Mumbai | HP requires Data Base Administrator in Mumbai
About HP:
HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company’s offerings span IT infrastructure, personal computing and access devices, global services,
and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and
deliver technology solutions that drive business value, create social value and improve the lives of our customers.
Job Title : Data Base Administrator
Job Description of the HP Job :
• Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
• Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.
• Escalation Management: identify potential escalations and alert management proactively.
• Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
• Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility.
• Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.
• Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
• Solution Design: Apply HP solutions to meet moderately complex customer and/or trade/HPIT infrastructure needs within area(s) of technical responsibility.
• Quality: Provide continual improvement recommendations/direction setting advice within work team.
• Project Management: Participate in customer and internal projects, including transformation. Lead projects from own responsibility area.
• Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user’s needs within defined parameters.
• Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for:
• May provide leadership for small customer(s) or provide input for larger customer(s)
• Sub-region or region
Qualifications for the HP Job:
Education and Experience Required:
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in Oracle DBA. Typically 4-5 years of relevant experience
Knowledge and Skills Required for the HP Job:
Typical skills include:
• Understanding of DB technology in direct responsibility
• General understanding of related technologies such as Server &
Banking Applications is highly preferable
• Customer Service is highly important aspect and require clear understanding of excellence in Customer Service Level
• General Project Management understanding is preferable
• Customer/Vendor Management
Critical Competencies to Drive Business Results:
Business Execution & Performance MonitoringActively monitors business performance to ensure effectiveness, adjust strategy as required, and identify investment returns
Program Tracking and Reporting
Continuously mines program data to assess overall contribution of program to business success
Operations Building/Process Improvement
Monitors, troubleshoots, and improves area-of-control operational processes to ensure optimum performance and practice consistency
Outsourcing Methods/Processes
Systematically uses Information Technology (IT) Outsourcing Methodology (ITOM) to coordinate activities and communications, and contribute to the achievement of desired results
Client/Customer Relationship Building
Demonstrates client-sensitive practices within the account(s) and internal gate-keeping within HP to support building strategic trusted advisor status
HPS/BU Business Context
Understands the market segments sold into, the business challenges addressed by HP Services (HPS)/Business Unit (BU) solutions, and HP’s strategy for market penetration
HPS/BU Solutions
Understands HPS/BU solutions in area-of-responsibility- what they consist of, product roadmaps, key technology concepts, and the competitive landscape in which they are sold
HPS Solution Interfaces
Understands how services in area-of-responsibility fit within or interface with the sales of other solutions HPS, other Global/General Business Unit (GBU)s, or HP’s partner strategies
Change Management
Develops methods for supporting innovation and change across the organization
Problem Solving
Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution
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