Shaadi.Com People Interactive India requires Telecalling Operator
Company Profile : Shadi.com is a web based marriage introduction service. The target audience are men and women living in UK, USA and Canada and others looking to marry from these countries. The site is made with careful attention to the needs and sensibilities of people of South Asian origin. Specific care is taken not to expose the contact information of the members to prevent unwanted communication and maintain privacy.
Job Designation : Telecalling Operator
Qualification : Any Postgraduate, Any Graduate
Experience : Min (2) Year Max (4) Year
Job Description :
Minimum HSC Pass (Fresher to be considered as Trainees)
Bachelor Degree - Communications, English and/or Computers (desired not compulsory)
Fluency with general desktop productivity software
Familiarity with web technology and comfortable with the Internet
Very strong verbal communication skills and at least average writing skills
Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided)
Extremely detail oriented and ability to organize
Problem-solving (innovation skills and creativity are desired)
Should be familiar with effective objection handling
At least 2 years experience developing the above skills. Experience must include some customer-facing job as well as marketing exposure.
Attending to all customer calls and offering assistance
Responsible for achieving daily and monthly collection target for the region
Maintaining various reports related to Sales and accounts
Responsible for daily deposition of payment collected
In case call needs to be escalated, noting details and forwarding it to Head Office
Coordinating with various functional heads
Calling up members and explaining the benefits of Shaadi.com product and services
Updating relevant remarks for the same and maintaining daily records and forwarding to Head Office as and when required
Interfacing with walk-in customers, explaining them features of Shaadi.com as and converting them to Premium Membership.
To Apply: submit the CV online Form
Insurance Job in Leading Company. Submit your Details - Click here NOW
